Sewage Cleanup and Restoration

Leave it to the professionals

One reason sewage backup is so dangerous is it's commonality. Far too many people think that the smell is nothing more than a nuisance that they can muscle through. The unpleasant odor is actually harmful bacteria. Without the proper products and equipment, that harmful bacteria can be spread to unexpected areas and allowed to thrive for some time.

Example: A shop vac will only make things worse. While the sewage is being sucked in through the nozzle, the bacteria is being is being blown out the exhaust and spread to otherwise unaffected areas.  

Put your local SERVPRO professionals on the job.  Not only will they remove the waste and apply patented SERVPRO disinfectants as needed, they will start removing bacteria from the air by means of HEPA filtered air filtration devices. From your structure, to your contents, to the very air you breathe, SERVPRO has you covered.

Sewage Backup or Toilet Overflow? Call Us Today – (616) 662-9700

There are three major types of contaminated water. SERVPRO of Southwest and Northwest Grand Rapids will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.